How to set up credit card for my Auto Order and Online Orders?

Credit Card Payments for Auto Order

To set your credit card for Auto Order payments, just send an email to distserv@ph.usana.com and CustomerServicePH@usana.com authorizing them to use your credit card for your online purchases for Auto Order a week before your Auto Order deadline.

Please also attach the following together with your email:

1. Front copy of your credit card 
2. Copy of 2 valid ID with signature

3. Authorization letter  (sample below)

4. Desired products to purchase

USANA office will be the one to register your card online. A week after the registration, you will be able to purchase via Auto Order (with additional 10% discount) using your credit card.  

For the succeeding purchases, you can just go to USANA Hub to change your orders since USANA already has the card on file.

Sample Authorization Letter:

Date: 

USANA Philippines
24 th Floor Enterprise Tower 1
Ayala Avenue, Makati City

To whom it may concern,

Good day!

This letter authorize USANA Philippines to use the card attached herewith for my one time set up of

autoorder to be processed on May 22, 2016. Details of the card is below:

Card Name:

Card Number:

Expiry Date:

(choose if VISA or Mastercard)

My orders are the following:

_____________

_____________

Attached is my two valid ID for your reference as well.

Thank you for your prompt attention.

Sincerely,

Your Name 
(signature above)

ID#____________



Credit Card Payments using the Shop All Products Option Online

After selecting your desired products to purchase, just click the 'apply new credit card' button.

When is my Auto Order Monthly Deadline?

Why do we need to be mindful of our Auto Order monthly deadline?

This is to ensure that your Business Center/s (BC) remain active and are eligible to receive points and commissions. 

To keep one Business Center active, you must achieve at least 100 points in Personal Sales Volume (PSV) during each 4-week rolling period. 200 points is needed to activate all 3 Business Centers.

To track your AO deadline, please use the USANA's Rolling Calendar

To illustrate

E.g. My registration date was last April 4. This is also the same date that I first placed my first/ initial order. You will see in the calendar that April 4 is under the Blue Cycle. 

The Blue Cycle will be my four-week rolling cycle unless the Associate calls the USANA Office to change the Auto Order dates. 

To remain commission eligible, the next order must be placed in the next same-color cycle. The next activation order of at least 100 PSV points must be placed by Friday of the next Blue cycle which is May 6. 

Payment can be done via cash or credit card. Cash payments can be made in Union Bank using the reference number up to Wednesday (May 4) during the cycle only up to 1-2 PM.

What is USANA Auto Order?

Auto-orders qualify for 10% off the Associate/ Preferred Price from USANA products.

 An Auto Order (AO) is a standing instruction for a product order, allowing the USANA Head Office to ship and bill you for an order on a 28-day (four week) cycle.

The rationale for this is to ensure that before you sell USANA's products, you should really should use them yourself. You become a product of the product. This step is optional and can be canceled anytime.

To receive additional savings, you'll need to set up an Auto Order in advance and allow it to process automatically as a weekend processed order.

How will you do it?

1. Log in to www.usana.com
2. Click Shop and Order>My Auto Order

Note: There is also and option to set up your desired products through the counter, or by calling USANA hotline or online one week before your Auto Order deadline


3. You will see this screen and you can change your orders.

4. Auto orders can be set up during your registration and the option selected is via Bank Payment System (BPS) or Union Bank payment. This is to ensure that your credit card will not be charged on a monthly basis. 

You may, however, set up credit card payments by sending an email to USANA with the copy of your card, your ID number and authorization letter informing USANA that you are allowing them to use your card. 

5. When paying for your Auto-Order in Union Bank, use the reference provided on top of the screen. For this particular example, the reference number is 63517203.

Here's how you pay your AO in Union Bank:

(a) Ask the bank for a copy of the BILLS PAYMENT SLIP.

(b) In the box titled "PAYMENT FOR (COMPANY/INSTITUTION)", please write "BA - UHS". This tells the Union Bank to transfer the money to the Bank of America account of USANA Health Sciences.

(c) In the box titled "CLIENT'S NAME", please write your name as it appears in your USANA application. This allows USANA to identify you as the person who is paying for the order.

(d) In the box titled "REFERENCE 1", please write the rference number . This allows USANA to match your payment to this Autoship order.

(e) In the box titled "TOTAL PAYMENT", write the amount of your Auto Order, and pay this same amount to the bank.

(f) Sign where the box says "CLIENT'S SIGNATURE"

(g) Since you are paying by cash, you need not complete the other boxes in this form.
The Union Bank will transfer your payment to USANA one or two business days thereafter - depending on the time of day you make this payment. Make sure you retain a copy of this PAYMENT SLIP as proof of payment.


Please remember that USANA will only release the products for collection / shipment after it receives your payment from the Union Bank, and the sales volume points associated with this order will only be added to your Personal Sales Volume then. Therefore, in order to ensure that your Sales Volume points are posted this week, you should make the payment on or before Wednesday April 20th. 


6. Should you wish to stop using your credit cards, you need to call USANA head office at (632) 858-4500 or email them at USANA PH Distributor Services <CustomerServicePH@usana.com>, USANA PH Distributor Services <distserv@ph.usana.com> 

7. If you also wish to cancel your participation in the Auto Order program and your payment option is BPS/ Union Bank payment, you will just have to ignore the emails sent to you and stop paying for your Auto-Orders.

If you also wish to cancel your participation in the Auto Order program and your payment option is credit card payment, please contact USANA Head Office by calling or emailing them.

FAQ:

Q: I noticed that upon registration, there is an Auto Order registered for me, will my bank account be registered in my USANA account or my credit card be charged for the said purchase?

A: No. Your bank account will not be charged for your Auto Order. The credit card will not be charged as well. All Associates are required to write a letter authorizing USANA to use our credit card. A copy of your credit card is required to be submitted as well. No charges will be incurred without the Associate's consent.



Next: Difference of Auto Orders for 3 BC Package (500 points) and Customize Orders

More: 

What is the relevance of Auto Orders for Business Builders

When is my Auto Order Deadline?

How to Set Up Credit Card Payments for My Auto Order and Online Orders