Basic Training Notes Part 2

3 Inviting Approaches 

1. Direct Approach
2. Indirect Approach
3. Kidnap

Direct

Can be applicable for bosses, relatives, close friends, business partners. 

Power words/ phrases:

"Let's meet."

"Pag nagustuhan mo, pagtulungan natin. Pag hindi, walang pilitan. Ang importante is nakita mo sya."

"Kelan ka available?"

If they ask more details, just tell them "BASTA"

House Party: 

• Can be done with family and relatives. 
• 5-10 People
• To conduct product presentation
• Just to move the products

Kidnap

For trusted people only.

Rule of Thumb - never bring a battalion

"May ikekwento ako sa'yo."

Our mindset is always to "help".

Indirect

This is also called the 3rd-party approach

You do not do the inviting directly. You do this via the FORM (discussed in Part I)

Hindi ikaw ang naghahabol sa kanila. They will be the one to say "Pwede ba ako dyan?"

Goal of Inviting is to set a schedule for the meeting

Always give them an option.

When are you available Monday or Tuesday?

Morning or Afternoon?

2PM or 3PM?

Presentation/ Meeting

Before the presentation:

1. Open Mind - You talk with your invite (heart to heart) and you open the idea that this is for USANA and your intention is to help them with their need for extra income or health needs.

2. Mirroring/ ABC

  Mirroring is when you discuss things that the your guests can relate to. For example the mentor you are with is an accountant and the your guest is also an accountant.

ABC: You build respect

A - dvisor (anyone from USANA)

B - ridge (You)

C - lient  (Guest)

You mention the name, background, profession, achievement outside and achievements in USANA of the Advisor. It is more effective when you do it in a "pabulong" manner.

You call your advisor Ms., Ma'am, Sir, Coach and not Upline.

Eg. Jane, is a CPA, she used to work in Punongbayan and Araullo audit firm. She also worked in Shell as a supervisor. She is one of our directors in USANA earning around $600-800 per week. 

If you are in USANA office, you can tell your guest that you will check if the advisor is available to meet your guest. 

You will be the one to go your advisor and not the other way around. 

During the Presentation:

1. No texts/ calls
2. Don't leave the guest
3. Don't butt in
4. Lean forward and nod - Monkey see. Monkey do.

After the Presentation:

1. Closing by the presentor
2. Closing by the mentor
3. Final Closing - personal closing by the one who invited the guest

Remember that people join because of trust.

Final Closing:

1. Tell them that your prospect list is close. You can show them your prospects list.
2. SMART Positioning - "urgency" - show them that you will have another meeting and ABC the other guest na uunahan nila
3. I Story - tell them your story before, during USANA and what is happening Now

• Before: What were your hesitations, objections and doubts when you were invited/ before  you joined
• During: Deciding Factors and your realizations
• Now: Your results now in terms of Income and Product. If you are new, you can tell them that you started earning P1000.

You are selling your trust.

Goals (From OneX8 Roadmap to Success):

1. Premiere Platinum Pacesetter (PPPS) or matching bonus

• Sponsor 4 or more new Associates
• Generate 1600 points
• in 56 days after enrollment or 8 weeks

Effect if you meet this goal: You will receive 15% from the commission of your personally-sponsored Associates. This is coming from USANA and will not be deducted from your personally-sponsored Associates. 

You may read more of PPPS/ PPS details in our Business Development System handbook.

2. Auto Order

This is to ensure that your account remains active. 100 points is needed to activate 1 BC and 300 points is needed to activate 2-more BCs. 

What is USANA Auto Order?

When is my Auto Order Monthly Deadline?

How to set up credit card for my Auto Order and Online Orders?

You may read more of Auto Order details in our Business Development System handbook.

List of Goals:

1. PPPS
2. Master Builder 
• to earn $200 in 6 out of 8 weeks
• attend trainings
• you will be given a T-shirt
• If you earn $200 in 10 out of 12 weeks, you will be given a travel incentive to Punta Fuego
3. Super Achiever 
• $400 or extra P18,000/ week in 6 out of 8 weeks
• To receive a travel incentive (local)
4. Leadership Summit 
• $600 for 13 weeks
• Travel to Japan for 2
5. $1000 in 4 weeks
• Travel to Boracay
6. $13K to $15K growth for 2016 - Dubai trip

Basic Training Notes Part 1

Usana Philippines 

Divided into Teams

We belong to team Onex8. It was put together when several mentors collaborated and it was merged into one team. Our Upline is Simon Chan, a Chinese-American based in the US. 

Why

We need to know our deepest Why we are doing USANA. 

Vision Board/ Dream Board

Create your Dream Board with a Deadline

Have three goals for the year. It should be specific and with a timeline. These are called SMART goals.

• Specific

• Measurable

• Achievable

• Realistic

• Time-bound

Assign Priority numbers for your goals (1st, 2nd, 3rd)You should know how much are your financial goals.We will go back to our WHY when we get tired from challenges and rejections.

Y > X 

Our Why is greater than our Excuses

USANA our Vehicle

Goals are reached faster when we take the best vehicles. In the same manner that we will reach our destination fast when we drive a Ferrari than a Vios. USANA is our fastest vehicle to reach our dreams.

USANA Income

                Left      Right

Lowest      125      125   (converted to P1k/ week)

                3,000    3,000 ($600/week)

Highest    5,000    5,000 ($1000/ week)

95% of people in the world share 5% of the world's wealth

5% of wealth is shared by 95% of people in the world

What are the types of businesses?

1. Traditional:  Big Capital = Big Risk = Small Return
2. Franchising: Big Capital = Small Risk = Small Return
3. Networking: Small Capital = Small Risk = Big Return

USANA Philippines

14th Market Created in USANA

Top 3 USANA Market Worldwide:

1. USA
2. Canada
3. China -> now Philippines

Income in USANA Philippines:

• 30-50 people are earning P1M or more per month

• 100+ people are earning P500K per month

• 800-1000 people are earning P200k per month

• Thousands of people are earning P100k per month

USANA's Growth and Success are Validated and Documented by Facts which can be found in the following:

• PPD (National Booklstore)

• Forbes Magazine

• NYSE

• Business Week

• Myron Wentz, our founder is given the third Albert Einstein Award

• Ernst and Young as Entrepreneur of the Year

• Consumer Lab.com 2011 #1, 2016 # 1

Usana also offers money back guarantee if there's a bad effect experienced through using our products.

Travel Incentives

Dubai

Japan 

Please check our website and register in all our travel opportunities

How to Succeed in USANA?

• Attitude

• Skills

• Knowledge

Attitude

• GLLA - Good Learning & Listening Attitude + Action

• Yes Coach!

• Be Positive

• Empty Cup

• Teachable/ Coachable

• Just do it

Belief in:

• USANA

• Products

• Network Marketing

• Coach/ Mentor/ Apprentice/ Crossline

• Team and it's system

• Yourself

• God

Commitment/ Consistency

Consider it done attitude

No to Discouragement Attitude

Some will join

Some will not

So what

Someone is waiting for us

Always be excited

Focus

• Be a goal-getter

• Habit - create a habit

System

• S- ave

• Y - our

• S - elf

• T - ime

• E - ffort

• M - oney

1. Prospecting

2 Types of Prospects

Sick List and Others
Prospect List (a list of at least 250 names with numbers)

Name/ Work/ Address

Warm and Cold List 

Warm List (Close/ They trust you)

1. Elementary Friends/ Teachers 

2. HS Friends/ Teachers 

3. College 

4. Officemates 

5. Ex-officemates 

6. Relatives 

7. Neighbors 

8. Churchmates 

9. Org/ Other Networks 

10. Others

Cold List (Not close)

1. Acquaintances 

2. FB Friends

Take note of your Top 50 Market:

MACAN

• M oney

• A uthority

• C redit Card

• A ttitude

• N eeds

MINT

• M eans

• I nfluence

• N eeds

• T rust

First 50 are those na madaling sumali.

2. Inviting

Rule: Set an appointment or schedule

Know the needs of your prospect. This will be the conversation starter.

FORM (You ask them about these things)

• F - Family

• O - ccupation

• R - ecreation

• M - essage

Ask about work/ income/ part time jobs

Recreation - ask them about their hobbies

You ask questions to know the needs of your prospects. You are gathering information.

It is YOU who asks questions to know their WHY. 

When you know about their Needs that's when you focus on the topic, share your realization on health or finances and they will follow you.

You can insert phases such as I'm earning dollars. I'm free from sickness now including my family.

KISS

K eepI tS hort andS imple

Be Excited

Show them something that they want to happen to them (kaiinggitan)

E.g. Check in in Iacademy during trainingsShow them something different

Be Confident

I will introduce you to something that will help you. Di ba sabi mo sakin may sakit ang Mama mo? or Di ba sabi mo sakin you want more income?

Sincerity must be felt when you are talking with them.

Dos and Don'ts 

What to say and not to say during FORM

Do's

• Advertising. We're doing this online
•  Marami (Time is not enough to discuss everything. Thus, I am setting an appointment)
• Part time
• US Company
• Ayala, Makati
• Earn extra $100-200 per month. You may adjust the amount 

When they asks questions, set a schedule.

Dont's

1. Networking/ Pyramiding/ Scam
2. Supplement/ Vitamins
3. Work/ Business  Exception: You can mention business is the person is business-minded
4. USANA5. Enterprise
5. Weekly income or Weekly
6. Training 
7. Main Goal: To make your prospects excited.
• Exception for ages 50-70, you can mention health seminar or if someone is a health buff
8. Don't send our website. You can mention to them that we have a disclosure agreement and we need an account to open the website.
9. Don't post in FB or tag people. We don't post but we chat.
10. Selling or benta 

Basic Training Notes Part 2

How to set up credit card for my Auto Order and Online Orders?

Credit Card Payments for Auto Order

To set your credit card for Auto Order payments, just send an email to distserv@ph.usana.com and CustomerServicePH@usana.com authorizing them to use your credit card for your online purchases for Auto Order a week before your Auto Order deadline.

Please also attach the following together with your email:

1. Front copy of your credit card 
2. Copy of 2 valid ID with signature

3. Authorization letter  (sample below)

4. Desired products to purchase

USANA office will be the one to register your card online. A week after the registration, you will be able to purchase via Auto Order (with additional 10% discount) using your credit card.  

For the succeeding purchases, you can just go to USANA Hub to change your orders since USANA already has the card on file.

Sample Authorization Letter:

Date: 

USANA Philippines
24 th Floor Enterprise Tower 1
Ayala Avenue, Makati City

To whom it may concern,

Good day!

This letter authorize USANA Philippines to use the card attached herewith for my one time set up of

autoorder to be processed on May 22, 2016. Details of the card is below:

Card Name:

Card Number:

Expiry Date:

(choose if VISA or Mastercard)

My orders are the following:

_____________

_____________

Attached is my two valid ID for your reference as well.

Thank you for your prompt attention.

Sincerely,

Your Name 
(signature above)

ID#____________



Credit Card Payments using the Shop All Products Option Online

After selecting your desired products to purchase, just click the 'apply new credit card' button.

When is my Auto Order Monthly Deadline?

Why do we need to be mindful of our Auto Order monthly deadline?

This is to ensure that your Business Center/s (BC) remain active and are eligible to receive points and commissions. 

To keep one Business Center active, you must achieve at least 100 points in Personal Sales Volume (PSV) during each 4-week rolling period. 200 points is needed to activate all 3 Business Centers.

To track your AO deadline, please use the USANA's Rolling Calendar

To illustrate

E.g. My registration date was last April 4. This is also the same date that I first placed my first/ initial order. You will see in the calendar that April 4 is under the Blue Cycle. 

The Blue Cycle will be my four-week rolling cycle unless the Associate calls the USANA Office to change the Auto Order dates. 

To remain commission eligible, the next order must be placed in the next same-color cycle. The next activation order of at least 100 PSV points must be placed by Friday of the next Blue cycle which is May 6. 

Payment can be done via cash or credit card. Cash payments can be made in Union Bank using the reference number up to Wednesday (May 4) during the cycle only up to 1-2 PM.

What is USANA Auto Order?

Auto-orders qualify for 10% off the Associate/ Preferred Price from USANA products.

 An Auto Order (AO) is a standing instruction for a product order, allowing the USANA Head Office to ship and bill you for an order on a 28-day (four week) cycle.

The rationale for this is to ensure that before you sell USANA's products, you should really should use them yourself. You become a product of the product. This step is optional and can be canceled anytime.

To receive additional savings, you'll need to set up an Auto Order in advance and allow it to process automatically as a weekend processed order.

How will you do it?

1. Log in to www.usana.com
2. Click Shop and Order>My Auto Order

Note: There is also and option to set up your desired products through the counter, or by calling USANA hotline or online one week before your Auto Order deadline


3. You will see this screen and you can change your orders.

4. Auto orders can be set up during your registration and the option selected is via Bank Payment System (BPS) or Union Bank payment. This is to ensure that your credit card will not be charged on a monthly basis. 

You may, however, set up credit card payments by sending an email to USANA with the copy of your card, your ID number and authorization letter informing USANA that you are allowing them to use your card. 

5. When paying for your Auto-Order in Union Bank, use the reference provided on top of the screen. For this particular example, the reference number is 63517203.

Here's how you pay your AO in Union Bank:

(a) Ask the bank for a copy of the BILLS PAYMENT SLIP.

(b) In the box titled "PAYMENT FOR (COMPANY/INSTITUTION)", please write "BA - UHS". This tells the Union Bank to transfer the money to the Bank of America account of USANA Health Sciences.

(c) In the box titled "CLIENT'S NAME", please write your name as it appears in your USANA application. This allows USANA to identify you as the person who is paying for the order.

(d) In the box titled "REFERENCE 1", please write the rference number . This allows USANA to match your payment to this Autoship order.

(e) In the box titled "TOTAL PAYMENT", write the amount of your Auto Order, and pay this same amount to the bank.

(f) Sign where the box says "CLIENT'S SIGNATURE"

(g) Since you are paying by cash, you need not complete the other boxes in this form.
The Union Bank will transfer your payment to USANA one or two business days thereafter - depending on the time of day you make this payment. Make sure you retain a copy of this PAYMENT SLIP as proof of payment.


Please remember that USANA will only release the products for collection / shipment after it receives your payment from the Union Bank, and the sales volume points associated with this order will only be added to your Personal Sales Volume then. Therefore, in order to ensure that your Sales Volume points are posted this week, you should make the payment on or before Wednesday April 20th. 


6. Should you wish to stop using your credit cards, you need to call USANA head office at (632) 858-4500 or email them at USANA PH Distributor Services <CustomerServicePH@usana.com>, USANA PH Distributor Services <distserv@ph.usana.com> 

7. If you also wish to cancel your participation in the Auto Order program and your payment option is BPS/ Union Bank payment, you will just have to ignore the emails sent to you and stop paying for your Auto-Orders.

If you also wish to cancel your participation in the Auto Order program and your payment option is credit card payment, please contact USANA Head Office by calling or emailing them.

FAQ:

Q: I noticed that upon registration, there is an Auto Order registered for me, will my bank account be registered in my USANA account or my credit card be charged for the said purchase?

A: No. Your bank account will not be charged for your Auto Order. The credit card will not be charged as well. All Associates are required to write a letter authorizing USANA to use our credit card. A copy of your credit card is required to be submitted as well. No charges will be incurred without the Associate's consent.



Next: Difference of Auto Orders for 3 BC Package (500 points) and Customize Orders

More: 

What is the relevance of Auto Orders for Business Builders

When is my Auto Order Deadline?

How to Set Up Credit Card Payments for My Auto Order and Online Orders